The Effects Of Job Crafting On Task Performance : The Mediating Role Of Work Engagement And Employee Creativity
DOI:
https://doi.org/10.55227/ijhess.v3i5.984Keywords:
Job Crafting, Task Performance, Work Engagement, Employee Creativity.Abstract
This research aims to determine the role of work engagement and employee creativity in mediating the influence of job crafting on task performance in the Bapenda of West Java Province. Data was collected using a questionnaire distributed online to employees at CPPD Bapenda offices in five regions in West Java. A total of 267 respondents participated in filling out the questionnaire, which was distributed via Google Form by selecting samples using proportionate stratified random sampling, and then the data was processed using the structural equation modelling (SEM) approach with the partial least squares (PLS) method. The research results found that job crafting does not have a positive effect on task performance, but it needs a mediating role in work engagement. The role of employee creativity arises when work engagement exists as a variable that mediates the influence of job crafting on employee creativity, and work engagement acts as a variable that encourages employee creativity as a variable that mediates its influence on task performance. Future research is expected to expand testing on variables that encourage job crafting to influence employee creativity and task performance. Apart from that, it is necessary to examine other variables that influence task performance in other public and private sectors.
References
Abbas, M. W., Rafi, N., Dost, M. K. Bin, & Al, M. (2021). Role of Organizational Justice in Facilitating LMX and its Impacton Psychological Well-Being and Creativity of Employees. Multicultural Education, 7(8), 14–3. https://doi.org/10.5281/zenodo.5172973
Aisyah, S. (2022). Pengaruh Job Crafting Terhadap Work Engagement Melalui Mindfulness Sebagai Mediator. Jurnal Indonesia Sosial Teknologi, 3(8), 852–866. https://doi.org/10.36418/jist.v3i8.463
Aldrin, N., & Merdiaty, N. (2019). Effect of job crafting on work engagement with mindfulness as a mediator. Cogent Psychology, 6(1). https://doi.org/10.1080/23311908.2019.1684421
Almatrooshi, B., Singh, S. K., & Farouk, S. (2016). Determinants of organizational performance: a proposed framework. International Journal of Productivity and Performance Management, 65(6), 844–859. https://doi.org/10.1108/IJPPM-02-2016-0038
Bakker. (2021). How and When Job Crafting Relates to Employee Creativity: The Important Roles of Work Engagement and Perceived Work Group Status Diversity. International Journal of Environmental Research and Public Health, 18(1), 291. https://doi.org/DOI:10.3390/ijerph18010291
Basel. (2021). How and When Job Crafting Relates to Employee Creativity: The Important Roles of Work Engagement and Perceived Work Group Status Diversity. Internasional Journal of Environmental Research and Public Health, 18(1), 291. https://doi.org/. DOI:10.3390/ijerph18010291
Creswell, J. W., & Creswell, J. D. (2017). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. (4 th). SAGE Publications Inc.
Demerouti et.al. (2020). Day-level job crafting and service-oriented task performance: The mediating role of meaningful work and work engagement. Career Development International, 25(4), 355–371. https://doi.org/10.1108/CDI-05-2019-0111
Dubbelt, L., Demerouti, E., & Rispens, S. (2019). The value of job crafting for work engagement, task performance, and career satisfaction: longitudinal and quasi-experimental evidence. European Journal of Work and Organizational Psychology, 28(3), 300–314. https://doi.org/10.1080/1359432X.2019.1576632
Dutton, B., Jane, U., & Wrzesniewski, A. (2013). Job Crafting and Meaningful Work 1 Job crafting and meaningful work. American Psychological Association, 81–104.
Feng, J., Wang, L., & Yan, L. (2020). The Effects of Job Crafting on Task and Contextual Performance: Focusing on the Mediating Effect of Work Engagement. Social Behavior and Personality: An International Journal. https://doi.org/10.2224/sbp.2020.48.1.171
Ghozali, I. Latan, H. (2015). Konsep, Teknik dan Aplikasi menggunakan Program SMART PLS 3.0. Universitas Diponegoro.
Guan, X., Frenkel, S., Weseler, & Niessen. (2018). Journal of Managerial Psychology For Authors. Journal of Managerial Psychology, 31(3), 1–23. https://doi.org/10.1108/JMP-09-2014-0267
Hair. (2018). When to use and how to report the results of PLS-SEM. 31(1), 2–24. https://doi.org/https://doi.org/10.1108/EBR-11-2018-0203
Haiying Kang, Bingjun Li, and X. L. (2021). The relationship between work engagement, employee creativity, and task performance: The mediating role of employee creativity. Current Psychology, 40(3), 2021.
Hermawan, A. (2013). Penelitian bisnis pendekatan kuantitatif, kualitatif, dan metode campuran.Universitas Trisakti, Jakarta
Inge, H., Demerouti, E., & Blanc, P. (2020). Day-level job crafting and service-oriented task performance The mediating role of meaningful work and work engagement. Career Development International, 25(4), 355–371. https://doi.org/DOI 10.1108/CDI-05-2019-0111
Jaakkola, E., & Alexander, M. (2014). The Role of Customer Engagement Behavior in Value Co-Creation: A Service System Perspective. Journal of Service Research, 17(3), 247–261. https://doi.org/10.1177/1094670514529187
Joo, B. K., & Lim, T. (2014). Structural relationship among transformational leadership, work engagement, and job performance: Using job crafting as a moderator. Social Behavior and Personality: An International Journal, 42(2).
Kurniawan, J. C., Arianto, Y., Nugroho, B., Katolik, U., Atma, I., & Jakarta, J. (2021). Pengaruh Employee Creativity Terhadap Job Performance Yang Dimediasi Oleh Job Satisfaction. Jurnal Manajemen, 18(1), 53–64. https://doi.org/10.25170/jm.v18i1.2266
Li, Hongxia, & Yang, X. (2018). When a calling is living: Job crafting mediates the relationships between living a calling and work engagement. Journal of Chinese Human Resource Management, 9(2), 77–106. https://doi.org/10.1108/JCHRM-12-2017-0030
Molinari E, Guerci M, S. R. (2019). Linking Work Engagement, Job Crafting and Task Performance: The Role of Psychological Need Satisfaction. International Journal of Human Resource Management, 30(14), 2099–2120.
Nesha, G., Prayoga, H., & Mujiati, N. W. (2020). Open Access The Role of Work Engagement Mediates the Influence of Authentic Leadership on Employee Creativity in PT . Aura Bali Craft. American Journal Of Humanities and Social Sciences Reasearch (AJHSSR), 4(12), 50–54.
Pattnaik, S. C., & Sahoo, R. (2020). Employee engagement, creativity and task performance: role of perceived workplace autonomy. South Asian Journal of Business Studies, 10(2), 227–241. https://doi.org/10.1108/SAJBS-11-2019-0196
Petrou, P., Demerouti, E., & Schaufeli, W. B. (2015). Job crafting in changing organizations: Antecedents and implications for exhaustion and performance. Journal of Occupational Health Psychology, 20(4), 470–480. https://doi.org/10.1037/a0039003
Schaufeli, W., Salanova, M., González-romá, V., & Bakker, A. (2002). The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach. Journal of Happiness Studies, 3(1), 71–92. https://doi.org/10.1023/A:1015630930326
Sekaran, U., & Bougie, R. (2010). Research methods for business: A skill-building approach (5th (Ed.)). Haddington: John Wiley & Sons.
Shalley, C. E., Zhou, J., & Oldham, G. R. (2004). The effects of personal and contextual characteristics on creativity: Where should we go from here? Journal of Management, 30(6), 933–958. https://doi.org/10.1016/j.jm.2004.06.007
Tian, W., Wang, H., & Rispens, S. (2021). How and when job crafting relates to employee creativity: The important roles of work engagement and perceived work group status diversity. International Journal of Environmental Research and Public Health, 18(1), 1–17. https://doi.org/10.3390/ijerph18010291
Tims, Maria, Bakker, A. B., & Derks, D. (2012). Development and validation of the job crafting scale. Journal of Vocational Behavior, 80(1), 173–186. https://doi.org/10.1016/j.jvb.2011.05.009
Timsina, N., & Li, Y. (2021). Job Crafting and Employee Creativity: The Mediating Role of Intrinsic Motivation. Journal of Business and Psychology, 1(15).
Tomal, D.R. & Jones, K.J. (2015), “A comparison of core competencies of women and men leaders in the manufacturing industry”, The Coastal Business Journal, Vol. 14 No. 1, pp. 13-25.
Turyandi, I. (2014). Metodologi Penelitian Suatu Pendekatan Penyusunan Karya Ilmiah (1st ed.). Alfabeta bandung.
Um, J., Park, H., & Yoon, S. (2023). Journal of Global Business and Trade Effect of Empowerment on Perceived Person-Environment Fit and Work Engagement : Focusing on Online Travel Platform. 19(1), 125–142.
Van Wingerden, J., & Poell, R. F. (2017). Employees’ perceived opportunities to craft and in-role performance: The mediating role of job crafting and work engagement. Frontiers in Psychology, 8(OCT), 1–9. https://doi.org/10.3389/fpsyg.2017.01876.
Villagrasa, R., J., P., Juan, B., Elena, F.-D.-R., & Linda, K. (2019). Assessing job performance using brief self-report scales: The case of the individual work performance questionnaire. Journal of Work and Organizational Psychology, 35(3), 195–205. https://doi.org/10.5093/jwop2019a21
Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179–201. https://doi.org/10.5465/AMR.2001.4378011
Xinxin, W., Wu, X., & Li, C. (2021). Work engagement and creativity: The role of proactive personality and perceived organizational support. Journal of Organizational Change Management, 34(5).
Zahra Zahra, M., & Mui Kee Hung, D. (2021). an Integrative Model of Emotional Intelligence, Psychological Capital, Proactive Personality, Work Engagement, and Job Performance. Journal of Human Capital Development, 14(1), 91–109.
Zhang, F., Wang, B., Qian, J., & Parker, S. K. (2021). Job crafting towards strengths and job crafting towards interests in overqualified employees: Different outcomes and boundary effects. Journal of Organizational Behavior, 42(5), 587–603. https://doi.org/10.1002/job.2517
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Yuyun Mulyati, Asep Hermawan, Sarfilianty Anggiani

This work is licensed under a Creative Commons Attribution 4.0 International License.








































