The Effect Of Job Boredom, Cyberloafing, And Perceived Organizational Justice On Employee Performance Of Generation Z, With Mediating Role Of Organizational Commitment, In The Indonesia Logistics Sector

Authors

  • Dedianto Turnip Program Doktor Ilmu Ekonomi, Universitas Trisakti, Jakarta, Indonesia
  • Bahtiar Usman Universitas Trisakti, Jakarta, Indonesia
  • Deasy Aseanty Universitas Trisakti, Jakarta, Indonesia

DOI:

https://doi.org/10.55227/ijhess.v4i6.1763

Keywords:

job boredom, cyberloafing, perceived organizational justice, organizational commitment, employee performance

Abstract

This quantitative research aims to examine the influence of job boredom, cyberloafing, and perceived organizational justice on employee performance of generation Z, with mediating role of organizational commitment, in the logistics sector of warehousing and land transportation in Indonesia. The cross-sectional approach was used in data collection by distributing questionnaires to employees working in 8 logistics companies in Jakarta during October until November 2024, with 391 respondents involved. Data analysis is using Structural Equation Modelling with software AMOS version 23. The results of the hypothesis test show there is negative effect of job boredom and positive effect of perceived organizational justice on employee performance, and there is mediating role of organizational commitment. However, cyberloafing does not affect employee performance and organizational commitment. Companies need to strive on increasing organizational commitment to mitigating the negative impact of job boredom and increase the positive influence of perceived organizational justice on employee performance.

References

Amoa-Gyarteng, K., & Dhliwayo, S. (2024). Examining the Moderating Role of Leadership in the Nexus between Organisational Justice and Employee Performance in Ghanaian SMEs. African Journal of Business and Economic Research, 19(1), 351–371. https://doi.org/10.31920/1750-4562/2024/v19n1a16

Andel, S. A., Kessler, S. R., Pindek, S., Kleinman, G., & Spector, P. E. (2019). Is cyberloafing more complex than we originally thought? Cyberloafing as a coping response to workplace aggression exposure. Computers in Human Behavior, 101(July), 124–130. https://doi.org/10.1016/j.chb.2019.07.013

Avci, A., & Çetin, M. (2023). Is it because of boredom or workload? A multilevel investigation of the effects of workload and job boredom on daily work outcomes. OPUS Toplum Araştırmaları Dergisi, 20(53), 426–437. https://doi.org/10.26466/opusjsr.1240276

Celik, I. E. (2020). The Impact of Organizational Justice and Commitment on Employee Performance: A Foundation University Case. Business Management Dynamics, 10(05), 13–24. www.bmdynamics.com

Govender, K., & Naidoo, S. (2022). The Relationship between Organizational Culture, Organizational Commitment and Organizational Performance: A Study of an African Bank in Southern Africa. Journal Of Accounting and Management, 12(3), 146–162

Hyder, S., Malik, M. I., Hussain, S., Tasneem, M., Kaleem, M., & Saqib, A. (2022). Organizational justice and employee in-role performance nexus: a dual theory perspective. Cogent Business and Management, 9(1), 1–13. https://doi.org/10.1080/23311975.2022.2124602

Kim, J. J., Park, J., Sohn, Y. W., & Lim, J. I. (2021). Perceived Overqualification, Boredom, and Extra-Role Behaviors: Testing a Moderated Mediation Model. Journal of Career Development, 48(4), 400–414. https://doi.org/10.1177/0894845319853879

Kim, S. K., & Jeong, Y. (2021). Developing the healthy and competitive organization in the sports environment: Focused on the relationships between organizational justice, empowerment and job performance. International Journal of Environmental Research and Public Health, 18(17). https://doi.org/10.3390/ijerph18179142

Lao, R.M.P., Javier, R.P., Areola, E.M.Q. (2023), Job Satisfaction and Organizational Commitment of Millennial and Gen Z Hotel Employees: A Basis for Management Technique Development, Journal of Sustainable Community Development, Volume 5, No 2, https://doi.org/10.32924/jscd.v5i2.96

Lee, S. H., Jung, S., & Ha-Brookshire, J. (2023). “We are watching you”: investigation of consumer-employee perception gaps and the employee expectations-employer performance gaps. Fashion and Textiles, 10(1). https://doi.org/10.1186/s40691-023-00353-9

Mila Nur Kamila, & Muafi, M. (2023). The influence of job stress and job boredom on employee performance mediated by cyberloafing behavior: Evidence in Indonesia. International Journal of Research in Business and Social Science (2147- 4478), 12(1), 99–109. https://doi.org/10.20525/ijrbs.v12i1.2272

Mohammad, J., Quoquab, F., Halimah, S., & Thurasamy, R. (2019). Workplace internet leisure and employees’ productivity: The mediating role of employee satisfaction. Internet Research, 29(4), 725–748. https://doi.org/10.1108/IntR-05-2017-0191

Muafi, M. (2023). The Effects of Cyberloafing on Organizational Commitment: The Role of Emotional Exhaustion and Job Overload. JBTI : Jurnal Bisnis : Teori Dan Implementasi, 14(2), 323–337. https://doi.org/10.18196/jbti.v14i2.19486

Ngowella, G. D., Loua, L. R., & Suharnomo, S. (2022). A Review on Cyberloafing: The Effects of Social Platforms on Work Performance. Asia Pacific Fraud Journal, 7(1), 27. https://doi.org/10.21532/apfjournal.v7i1.249

Nyathi, M. and Kekwaletswe, R. (2023), "Realizing employee and organizational performance gains through electronic human resource management use in developing countries", African Journal of Economic and Management Studies, Vol. 14 No. 1, pp. 121-134. https://doi.org/10.1108/AJEMS-11-2021-0489

Sao, R., Chandak, S., Patel, B., & Bhadade, P. (2020). Cyberloafing: Effects on Employee Job Performance and Behavior. International Journal of Recent Technology and Engineering (IJRTE), 8(5), 1509–1515. https://doi.org/10.35940/ijrte.e4832.018520

Senevirathne, Y. Y., & Kularathne, H. M. R. . (2021). Does Cyberloafing Adversely Effect to Employee Performance ? Asian Journal of Social Science and Management Technology, 3(2), 1–6.

She, Z., & Li, Q. (2023). When Too Little or Too Much Hurts: Evidence for a Curvilinear Relationship Between Cyberloafing and Task Performance in Public Organizations. Journal of Business Ethics, 183(4), 1141–1158. https://doi.org/10.1007/s10551-022-05038-9

Silva, P., Moreira, A. C., & Mota, J. (2023). Employees’ perception of corporate social responsibility and performance: the mediating roles of job satisfaction, organizational commitment and organizational trust. Journal of Strategy and Management, 16(1), 92–111. https://doi.org/10.1108/JSMA-10-2021-0213

Song, J., Shi, X., Zheng, X., Lu, G., & Chen, C. (2024). The impact of perceived organizational justice on young nurses’ job performance: a chain mediating role of organizational climate and job embeddedness. BMC Nursing, 23(1), 1–11. https://doi.org/10.1186/s12912-024-01898-w

Spanouli, A., Hofmans, J., & Dalal, R. S. (2023). Coping with daily boredom: Exploring the relationships of job boredom, counterproductive work behavior, organizational citizenship behavior, and cognitive reappraisal. Motivation and Emotion, 47(5), 810–827. https://doi.org/10.1007/s11031-023-10017-2

Story, J. S. P., & Castanheira, F. (2019). Corporate social responsibility and employee performance: Mediation role of job satisfaction and affective commitment. Corporate Social Responsibility and Environmental Management, 26(6), 1361–1370. https://doi.org/10.1002/csr.1752

Velasco, F., & Jorda, R. (2020). Portrait of Boredom Among Athletes and Its Implications in Sports Management: A Multi-Method Approach. Frontiers in Psychology, 11(May), 1–12. https://doi.org/10.3389/fpsyg.2020.00831

Velasco, J. R. (2019). Boredom is in your mind: A shared psychological-philosophical approach. In Boredom Is in Your Mind: A Shared Psychological-Philosophical Approach. https://doi.org/10.1007/978-3-030-26395-9

Wihler, A., Hülsheger, U. R., Reb, J., & Menges, J. I. (2022). It’s so boring – or is it? Examining the role of mindfulness for work performance and attitudes in monotonous jobs. Journal of Occupational and Organizational Psychology, 95(1), 131–154. https://doi.org/10.1111/joop.12370

Wright, Patrick & Essman, Spenser. (2019). Carrots, Sticks, and Performance: Is it Commitment, or Commitment PLUS Control? Academy of Management Perspectives. 35. https://doi.org/DOI:10.5465/amp.2018.006

Zhong, J., Chen, Y., Yan, J., & Luo, J. (2022). The mixed blessing of cyberloafing on innovation performance during the COVID-19 pandemic. Computers in Human Behavior, 126 (March 2021), 106982. https://doi.org/10.1016/j.chb.2021.106982

https://bisnisindonesia.id/article/cuan-besar-sektor-logistik-semester-i2022-ini-sebabnya

https://survei.apjii.or.id/survei/group/9

https://sensus.bps.go.id/topik/tabular/sp2020/2/0/0

https://swa.co.id/read/440598/sektor-logistik-ri-pada-2024-diprediksi-tumbuh-hingga-8-apa-pertimbangannya

https://www.beresfordresearch.com/age-range-by-generation/

Downloads

Published

2025-06-28

How to Cite

Dedianto Turnip, Bahtiar Usman, & Deasy Aseanty. (2025). The Effect Of Job Boredom, Cyberloafing, And Perceived Organizational Justice On Employee Performance Of Generation Z, With Mediating Role Of Organizational Commitment, In The Indonesia Logistics Sector. International Journal Of Humanities Education and Social Sciences (IJHESS), 4(6). https://doi.org/10.55227/ijhess.v4i6.1763

Issue

Section

Social Science