Implementation of Principal's Total Quality Management (TQM) in Improving Teacher Professional Competence at Private Elementary School
DOI:
https://doi.org/10.55227/ijhess.v2i1.206Keywords:
Teacher, Principal, Total Quality Management (Tqm), Competence, ProfessionalAbstract
This study aims at describing the implementation of Principal’s Total Quality Management (TQM) in Improving Teacher Professional Competence in Private Elementary Schools. This qualitative research uses a case study method through observation, interviews, and documentation techniques at Elementary School’s Lab school of UPI Cibiru, Bandung Regency and Elementary School’s Lab of Al Azhar Syifa Budi Parahyangan, West Bandung Regency. The conclusion of the research is that the implementation of the Principal's Total Quality Management (TQM) in improving the professional competence of teachers in both schools has been going well, on the contrary they have not implemented the TQM principles optimally. This is illustrated by the lack of integration of socialization activities at the planning stage and the lack of effective communication relationships with parents and other institutions. Thus, it is necessary to carry out further studies related to improving the professional competence of teachers in elementary schools to map the condition of teachers in the future.
References
Abdullah, M. (2018). “Manajemen Mutu Pendidikan Di Sekolah Peran Kepemim-pinan Kepala Sekolah, Profesionalisme Guru, dan Partisipasi Masyarakat dalam Peningkatan Mutu Pendidikan di Sekolah”, dalam Jurnal Penelitian Pendidikan, 17(3), 190–198. https://doi.org/10.17509/jpp.v17i3.9612.
Charles, Hoys, Jardin Colin Bayne dan Margaret Wood. (2005). Improving Qualityin Education. London and New York: Falmer Press.
Crosby, Philip B. (1979). Quality is Free: The Art of Making Quality Certain. New York:
Fattah, Nanang. (2012). Sistem Penjaminan Mutu Pendidikan. Bandung: Remaja Rosda Karya
Faure, Lesley Munro dan Malcolm Munro-Faure. (1999). Implementing Total Quality Management, alih bahasa oleh Sularno Tjiptowardojo. Cetakan II. Jakarta: PT Elex Media Komputindo.
Fauziah, Muna. (2021). “Analisis Peran Kepala Sekolah dalam Pelaksanaan Total Quality Management di Sekolah Dasar Negeri Bulukantil”, dalam Dwija Cendekia: Jurnal Riset Pedagogik, Vol. 5 No. 2 Tahun 2021, hlm. 262-269. Tersedia di https://jurnal.uns.ac.id/jdc/article/view/55936.
Garvin, David A. (1988). Managing Quality: The Strategic and Competitive Edge. New York.
Glickman, C.D. (1981). Developmental Supervision. Virginia, Alexandria: Association for Supervision and Curriculum Developmental.
Goetsch, David L dan Stanley B. Davis. (2016). Quality Management for Organizational Excellence: Introduction to Total Quality. New Jersey: Prentice Hall.
Heizer, Jay and Barry Render. (1988). Production and Operations Management. USA: Allyn and Bacon Inc.
Herawan, E. (2016). “Kepemimpinan Mutu Kepala Sekolah dalam Pening-katan Mutu Pendidikan”, dalam jurnal Pedagogia: Jurnal Ilmu Pendidikan,
(2), 51. https://doi.org/10.17509/pedagogia.v12i2.3329.
Iskandar, D. (2018). “Implementasi Kompetensi Profesional Guru dalam Meningkatkan Motivasi Belajar Peserta Didik”, dalam Journal of
Management Review, 2(3), 261. https:// doi.org/10.25157/jmr.v2i3.1804.
Jain, P. L. (2001). Quality Control and Total Quality Management. New York: Tata McGraw-Hill Publish.
Juran, J.M. (1992). On Quality By Desaign The New Steps For Planing Quality Into Goods and Service. New York: Free Press.
Kemendikbud. (2018). Modul Supervisi Akademik. Jakarta: Kemendikbud RI.
Kemendikbud. (2019). Sistem Penjaminan Mutu Pendidikan. Jakarta: Kemendikbud RI.
Maksum, Muhammad. (2020). “Penerapan Total Quality Management (TQM) sebagai Upaya Meningkatkan Kinerja Guru dalam Pembelajaran”, dalam Jenius: Jurnal of Education Policy and Elementary Education Issues, Vol.1, No.2, Desember 2020, hlm. 63-73. Tersedia di file:///Users/macbookair/Downloads/3396-15026-3-PB.pdf
Manik, Yuni Mariani dan Jubelando O. Tambunan. (2019). “Meningkatkan Mutu Pembelajaran Melalui Kompetensi Profesional Guru di SD 030425 Simerpara Kabupaten Pakpak Bharat”, dalam Jurnal Akuntansi dan Pembelajaran, Vol. 8 No. 3, Desember 2019. Hlm. 116-129. Tersedia di file:///Users/macbookair/Downloads/16131-35881-1-SM.pdf
Moleong, Lexy J. (2011). Metode Penelitian Kualitatif. Bandung: PT Remaja Rosdakarya.
Nasrun, N. (2016). “Pengaruh Kepemimpinan Kepala Sekolah Terhadap Motivasi Kerja dan Kinerja Guru”, dalam Ilmu Pendidikan: Jurnal Kajian Teori dan Praktik Kependidikan, 1(2), 63–70. Tersedia di https://doi.org/10.17977/um027v1i22016p063.
Nurjanah, Erni dan Esmi Tsalsa Sofiawati. (2019). “Implementation of Education Quality Improvement in Primary Schools Judging From Teacher Competency Test in Sukabumi Regency”, dalam International Journal for Educational and Vocational Studies, Vol. 1, No. 7, November 2019, hlm. 773-776. Tersedia di https://www.researchgate.net/publication/336142499.
Peraturan Pemerintah Republik Indonesia Nomor 19 Tahun 2017 tentang Perubahan atas Peraturan Pemerintah Nomor 74 Tahun 2008 tentang Guru
Permendikbud No. 10 Tahun 2017 tentang Perlindungan bagi Pendidik dan Tenaga Kependidikan
Permendiknas No. 13 Tahun 2007 tentang Kepala Sekolah/Madrasah.
Putra, Sagito. (2020). “Implementasi Manajemen Mutu dalam Peningkatan Kompetensi Profesional Tenaga Pendidikan di Sekolah dasar Terpadu As-Zuhra Islamic School Cipta Karya”, Skripsi Manajemen Pendidikan Islam, FTK, UIN Suska Riau. Tersedia di https://repository.uin-suska.ac.id/24709/2/GABUNGAN.pdf.
Rais, Muhammad Azka. (2021). ”4 Standar Kompetensi Guru yang Harus Pengajar Miliki”, artikel dalam kolom Seputar Guru pada laman https://www.ruangguru.com/blog/apa-saja-standar-kompetensi-guru-yang-harus-dimiliki
Ross, Joel E. (1999). Total Quality Management. Boca Raton Florida: CRC Press LLC.
Sallis, Edward. (2006). Total Quality Management in Education, terjemahan Ahmad Ali Riyadi dan Fahrurrozi. Yogyakarta: IRCISOD.
Saparina, Risa, Abdul Azis Wahab, Aceng Muhtaram Mirfani. (2020). “Implementasi Total Quality Management (TQM) dalam Peningkatan Layanan Sekolah”, dalam Jurnal Administrasi Pendidikan 27 (1) (2020) 97-115. Tersedia di https://ejournal.upi.edu/index.php/JAPSPs/article/view/24405/pdf.
Sugiyono. (2016). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.
Syamsul, Herawati. (2017). “Penerapan Kepemimpnan Kepala Sekolah dalam Meningkatkan Kinerja Guru pada Jenjang Sekolah Menengah Pertama (SMP)”, dalam Jurnal Idarah, Vol. 1, No. 2 (2017), hlm. 275-289. Tersedia di https://doi.org/10.24252/idaarah.v1i2.4271
Undang-Undang No. 14 Tahun 2005 tentang Guru dan Dosen.
Undang-undang No. 20 Tahun 2003 tentang Sistem Pendidikan Nasional.
Word Bank. (2014). Reformasi Guru di Indonesia: Peran Politik dan Bukti dalam Pembuatan Kebijakan (Ringkasan Eksekutif). Jakarta: Word Bank. Tersedia di https://www.worldbank.org/in/news/feature/2014/07/08/teacher-reform-in-indonesia-the-role-of-politics-and-evidence-in-policy-making.
