Stakeholder Engagement in ESG and Its Impact on Financial Reputation in Property
DOI:
https://doi.org/10.55227/ijhess.v5i6.2288Keywords:
ESG, stakeholder engagement, corporate reputationAbstract
This study analyzes the role of stakeholder engagement in ESG practices in shaping corporate reputation and financial performance within the real estate industry in Southeast Asia. The primary issue lies in the unclear mechanism through which stakeholder engagement generates financial value. This research aims to examine both the direct and indirect effects of stakeholder engagement on financial performance, with corporate reputation serving as a mediating variable. The study adopts a quantitative approach by surveying 150 ESG professionals and analyzing the data using PLS-SEM. The measurement model demonstrates strong reliability and validity, with indicator loadings ranging from 0.742 to 0.896, Composite Reliability values between 0.888 and 0.926, and AVE values between 0.614 and 0.718. Structural results indicate that stakeholder engagement significantly influences corporate reputation (β = 0.704; T = 18.024; R² = 0.496; f² = 0.983), but does not exert a significant direct effect on financial performance (β = 0.126; T = 1.162; f² = 0.013). Corporate reputation significantly affects financial performance (β = 0.539; T = 4.832; R² = 0.402; f² = 0.245). The significant indirect effect (β = 0.379; T = 4.393) confirms full mediation. Q² values of 0.344 and 0.278 confirm predictive relevance. These findings indicate that ESG-related financial benefits arise through reputation rather than through engagement activities alone. Firms should prioritize authentic and credible engagement to build sustainable reputational capital.
References
Aggarwal, A., & Saxena, N. (2022). Examining the Relationship Between Corporate Social Responsibility, Corporate Reputation and Brand Equity in Indian Banking Industry. Journal of Public Affairs, 23(1). https://doi.org/10.1002/pa.2838
Aldowaish, A., Kokuryo, J., Almazyad, O., & Goi, H. C. (2022). Environmental, Social, and Governance Integration Into the Business Model: Literature Review and Research Agenda. Sustainability, 14(5), 2959. https://doi.org/10.3390/su14052959
Bouichou, S. I., Wang, L., & Zulfiqar, S. (2022). How Corporate Social Responsibility Boosts Corporate Financial and Non-Financial Performance: The Moderating Role of Ethical Leadership. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.871334
Chang, A., Lee, T., & Lee, H. (2023). Applying Sustainable Development Goals in Financial Forecasting Using Machine Learning Techniques. Corporate Social Responsibility and Environmental Management, 31(3), 2277–2289. https://doi.org/10.1002/csr.2694
Cohen, N., & Zhu, X. (2024). Corporate Initial Responses to COVID-19 and ESG Ratings: The Role of ESG Consistency. Sustainability Accounting Management and Policy Journal, 16(1), 44–78. https://doi.org/10.1108/sampj-03-2023-0118
Creswell, J. W., & Creswell, J. D. (2018). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (4th ed.). In Research Defign: Qualitative, Quantitative, and Mixed M ethods Approaches. Sage Publications.
Creswell, J. W., & David, Creswell. J. (2018). Research Design (5th ed.). Sage.
Feng, Z., & Wu, Z. (2021). ESG Disclosure, REIT Debt Financing and Firm Value. The Journal of Real Estate Finance and Economics, 67(3), 388–422. https://doi.org/10.1007/s11146-021-09857-x
Fong, C., & Chang, H. S. (2021). Chief Marketing Officer and Internationalization—a Resource-Based View. Asia Pacific Journal of Marketing and Logistics, 33(7), 1615–1629. https://doi.org/10.1108/apjml-03-2020-0185
Gholami, A., Sands, J., & Shams, S. (2022). Corporates’ Sustainability Disclosures Impact on Cost of Capital and Idiosyncratic Risk. Meditari Accountancy Research, 31(4), 861–886. https://doi.org/10.1108/medar-06-2020-0926
Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., Danks, N. P., & Ray, S. (2021). Evaluation of Formative Measurement Models. https://doi.org/10.1007/978-3-030-80519-7_5
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hair, J. F., & Tomas M Hult Christian M Ringle Marko Sarstedt, J. R. G. (2022). PARTIAL LEAST SQUARES STRUCTURAL EQUATION MODELING [PLS-SEM] THIRD EDITION (3rd ed.).
Hasu, E., Saunila, M., & Ukko, J. (2025). Sustainability Strategy and Financial Performance In SMEs —On the Role of Sustainability Management Control Systems. Corporate Social Responsibility and Environmental Management, 32(4), 4819–4834. https://doi.org/10.1002/csr.3218
Islam, M. T., Kokubu, K., & Nishitani, K. (2020). Corporate Social Reporting in the Banking Industry of Bangladesh: A Test of Legitimacy Theory. Social Responsibility Journal, 17(2), 198–225. https://doi.org/10.1108/srj-05-2019-0185
Karakaya, Ç. (2025). Corporate Reputation in Public Relations Research: A Bibliometric Analysis of Trends and Themes (1970–2024). Sage Open, 15(4). https://doi.org/10.1177/21582440251405321
Kind, F. L., Zeppenfeld, J., & Lueg, R. (2023). The Impact of Chief Executive Officer Narcissism on Environmental, Social, and Governance Reporting. Business Strategy and the Environment, 32(7), 4448–4466. https://doi.org/10.1002/bse.3375
Lee, J., Kim, O., & Park, C. (2023). Curvilinear Effects of Corporate Philanthropy on Stakeholders and Financial Performance. Asia Pacific Journal of Marketing and Logistics, 36(5), 1108–1130. https://doi.org/10.1108/apjml-08-2022-0664
Liang, Y., & Gao, X. (2025). Greenwashing and Financial Performance in Public Health Firms: The Mechanism of Organizational Legitimacy Erosion. Frontiers in Public Health, 13. https://doi.org/10.3389/fpubh.2025.1565703
Lin, W. L., Chong, S. C., & Wong, K. K. S. (2024). Sustainable Development Goals and Corporate Financial Performance: Examining the Influence of Stakeholder Engagement. Sustainable Development, 33(2), 2714–2739. https://doi.org/10.1002/sd.3259
Liu, Y., Kim, C. Y., Lee, E. H., & Yoo, J. W. (2022). Relationship Between Sustainable Management Activities and Financial Performance: Mediating Effects of Non-Financial Performance and Moderating Effects of Institutional Environment. Sustainability, 14(3), 1168. https://doi.org/10.3390/su14031168
Luo, L., & Tang, Q. (2022). The Real Effects of ESG Reporting and GRI Standards on Carbon Mitigation: International Evidence. Business Strategy and the Environment, 32(6), 2985–3000. https://doi.org/10.1002/bse.3281
Nicolò, G., & Peña, F. J. A. (2024). Does Corporate Governance Influence Environmental, Social and Governance Disclosure Practices of State‐owned Enterprises? An International Study. Corporate Social Responsibility and Environmental Management, 31(5), 4715–4731. https://doi.org/10.1002/csr.2824
Pham, H. S. T., & Tran, H. T. (2020). CSR Disclosure and Firm Performance: The Mediating Role of Corporate Reputation and Moderating Role of CEO Integrity. Journal of Business Research, 120, 127–136. https://doi.org/10.1016/j.jbusres.2020.08.002
Rashid, Md. H. U., Nurunnabi, M., Rahman, M., & Masud, Md. A. K. (2020). Exploring the Relationship Between Customer Loyalty and Financial Performance of Banks: Customer Open Innovation Perspective. Journal of Open Innovation Technology Market and Complexity, 6(4), 108. https://doi.org/10.3390/joitmc6040108
Salvador, J. L. G., & Díaz, G. M. (2024). Enhancing Business Decision Making Through a New Corporate Reputation Measurement Model: Practical Application in a Supplier Selection Process. Sustainability, 16(2), 523. https://doi.org/10.3390/su16020523
Sarstedt, M., Ringle, C. M., & Iuklanov, D. (2023). Antecedents and Consequences of Corporate Reputation: A Dataset. Data in Brief, 48, 109079. https://doi.org/10.1016/j.dib.2023.109079
Sufa, S. A., Setiawati, D., Afiat, M. N., & Rijal, S. (2024). The Influence of Tourism Infrastructure and Online Promotion Of Tourist Visit Intention. 5(2), 1567–1577.
Stravinskienė, J., Matulevičienė, M., & Hopenienė, R. (2021). Impact of Corporate Reputation Dimensions on Consumer Trust. Engineering Economics, 32(2), 177–192. https://doi.org/10.5755/j01.ee.32.2.27548
Tarighi, H., Appolloni, A., Shirzad, A., & Azad, A. (2022). Corporate Social Responsibility Disclosure (CSRD) and Financial Distressed Risk (FDR): Does Institutional Ownership Matter? Sustainability, 14(2), 742. https://doi.org/10.3390/su14020742
Tian, J., & Ma, J. (2023). Online Platform Use and Performance Among Listed Tourism Companies in China. Journal of Travel Research, 63(7), 1709–1723. https://doi.org/10.1177/00472875231197203
VARDARSUYU, M., Spyropoulou, S., Mengüç, B., & Katsikeas, C. S. (2023). Managers’ Process Thinking Skills, Dynamic Capabilities and Performance in Export Ventures. International Marketing Review, 41(1), 302–332. https://doi.org/10.1108/imr-10-2022-0224
Zhang, A. Y., & Zhang, J. H. (2023). Renovation in Environmental, Social and Governance (ESG) Research: The Application Of machine Learning. Asian Review of Accounting, 32(4), 554–572. https://doi.org/10.1108/ara-07-2023-0201
Zimon, G., Arianpoor, A., & Salehi, M. (2022). Sustainability Reporting and Corporate Reputation: The Moderating Effect of CEO Opportunistic Behavior. Sustainability, 14(3), 1257. https://doi.org/10.3390/su14031257
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Denpharanto Agung Krisprimandoyo, Lina Mahardiana, Garry Brumadyadisty, Siska Armawati Sufa, Maryam Maryam

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.








































