Digital Transformation of Regional Property Management: e-BMD Implementation and Its Implications for Substantive Accountability
DOI:
https://doi.org/10.55227/ijhess.v6i2.2578Abstract
The management of Regional Property (Barang Milik Daerah, BMD) requires accurate and integrated data to ensure public accountability. The transition from the desktop-based SIMDA-BMD to the web-based Electronic Information System for Regional Property (e-BMD) aims to strengthen digital asset governance. This study analyzes the implementation of e-BMD at the General Bureau of the Regional Secretariat of West Sulawesi Province and its contribution to asset management accountability. Using a qualitative explanatory case study, data were collected through in-depth interviews with nine key informants, direct observation, and documentation, and validated through source and method triangulation. The analysis draws on the DeLone and McLean (2003) Information Systems Success Model, covering system quality, information quality, human resource capacity, and data integration. The findings show that e-BMD is operational for automated bookkeeping and reporting but is not yet optimally institutionalized. The system is technically unreliable during peak hours and carries concentration risk, as one operator manages 8,560 asset objects. A migration discrepancy of 777 units (9.08%) and 281 recorded units of unknown physical whereabouts were also found. e-BMD has strengthened administrative accountability but has not achieved substantive accountability. Aligning human resource capacity, assigning supporting operators, and reconciling asset data periodically are therefore essential.
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